Terms of Service
Straightforward terms designed to protect your business interests and ensure smooth, reliable transactions every time.
Last updated: February 2026
Built on 25 Years of Partnership
These terms reflect our commitment to fair, transparent business practices. They've earned the trust of over 500 businesses across Europe since 2001. Every clause is designed to protect your interests while ensuring efficient, reliable service.
Simple, Secure Ordering Process
Request a Quote
Contact us with your requirements. We'll provide a detailed quote within 24 hours, including product specs, pricing, and delivery timeline.
Review & Confirm
Take your time reviewing the quote. Our team is available to answer questions and adjust specifications to meet your exact needs.
Place Your Order
Submit your purchase order. We'll confirm receipt immediately and begin processing with our quality-assured supply chain.
Track & Receive
Get real-time updates on your order status. We guarantee on-time delivery with full documentation and quality certificates.
Transparent Pricing & Flexible Payment
Competitive Bulk Pricing
All prices quoted in EUR and remain fixed for 30 days. Volume discounts available for regular orders and long-term contracts.
- No hidden fees or surcharges
- Clear breakdown of costs
- Volume discount tiers
Payment Terms That Work
We offer flexible payment options designed for B2B relationships, including net payment terms for established customers.
- Net 30/60 terms available
- Bank transfer & credit options
- Early payment discounts
Our Quality Commitment to You
Every product we deliver comes with our comprehensive quality guarantee:
Certified Quality Standards
All products meet or exceed ISO quality standards with full certification documentation provided with every shipment.
Inspection & Testing
Every batch undergoes rigorous quality control testing before shipment. Lab reports available on request.
Hassle-Free Returns
If any product fails to meet specifications, we'll replace it or provide a full refund within 14 days—no questions asked.
Reliable Delivery You Can Count On
On-Time Guarantee
98% on-time delivery rate across all orders
Europe-Wide Coverage
Delivery to all EU countries within 5-7 days
Real-Time Tracking
Track your shipment from warehouse to doorstep
Shipping costs calculated based on order volume and destination. We work with trusted logistics partners to ensure safe, timely delivery.
Dedicated Support Every Step of the Way
Our experienced team is here to ensure your complete satisfaction:
24/7 Phone Support
Speak with a real person anytime: +32 4 123 4567
Email Response
Guaranteed response within 4 business hours
Dedicated Account Manager
For regular customers, a single point of contact
Technical Assistance
Product specifications and usage guidance
Ready to Experience the SDSA Difference?
Join 500+ businesses who trust us for reliable, quality-assured wholesale supplies. Get your personalized quote today and discover why we've been the preferred partner since 2001.
No commitment required • Free quotes • Fast response
Legal Entity: Supplies Distributors SA, registered in Belgium (VAT: BE0475286142). These terms are governed by Belgian law. For complete legal details or dispute resolution, please contact our legal team at legal@suppliesdistributorssa.com.